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BBB warns of new round of fake retail coupons hitting social media

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Posted at 3:59 PM, May 12, 2020
and last updated 2020-05-12 17:59:32-04

Scammers are offering fake retail coupons on social media to steal the identities of consumers and trick them into downloading malware.

That’s according to the Better Business Bureau (BBB) who wants to make sure the public knows the difference between a real deal and one that could be a counterfeit coupon with bad consequences.

The BBB says scammers are taking advantage of the fact that people are spending more time on social media because of the coronavirus pandemic.

Recently, experts say the most frequently distributed fake coupons claim to be from Bath & Body Works, Costco, Aldi, Starbucks, and Trader Joe’s.

These promotions often times offer cards or coupons for $100 plus free merchandise, especially if you share the link on social media, according to the BBB.

The coupon link often takes consumers to a third-party website that asks for the person’s information to get the coupon or voucher, which results in downloading viruses or malware. The BBB says the individual never receives the coupon/voucher and doesn’t know who received their information.

The BBB offers these tips for identifying coupon scams:

· Be skeptical. The better the deal looks, the more likely it’s fake. It is easy for scammers to steal logos and images of established businesses to create counterfeit coupons.

· Check directly with the source. To verify the legitimacy of an offer, visit the company’s website to look for the coupon or directly contact the company.

· Look at the expiration date. Most coupons have one. The lack of one is an indication that the coupon may be phony. Remember, coupons for free items usually expire quicker than others.

· Verify the source. If a coupon comes to you in an email, hover your mouse over the link (without clicking) and the URL destination address should appear. If that address looks like a random assortment of number and letters, do not click on it.

· Check to see if the website is secure. There should be an “s” after “http” in the URL to indicate it’s a secure site. No “s” may mean it’s a phishing attempt to get your information or to install malware on your computer.

· Do a web search. Searching by the offer, business name and the word “scam” can often bring up information showing which offers are fake.

· Don’t share your personal information. Legitimate businesses do not ask for private information such as credit card numbers or bank accounts for coupons or giveaways. Any promotional offer that asks for personal information is almost always a scam.