KTVQ has completed the upgrade of its transmitter, shifting from a very high frequency channel to an ultra-high frequency channel. This change will require viewers who watch over the air to rescan their televisions to continue receiving the station's signal.
The upgrade, the culmination of a three-year project, is expected to provide better indoor reception for viewers.
Those who watch KTVQ via cable or satellite will not be affected.
Here's step-by-step instructions for rescanning your TV if you don't get the KTVQ signal from your antenna. Keep in mind that the exact steps will vary by manufacturer but the basic steps are usually similar.
1) Using the original remote for your TV, find a press the “menu” or “setup” button.
2) Navigate to the Channel Settings by looking for option s like “channels”, “antenna”, “tuner” or similar terms within the menu
3) Initiate the scan by clicking “scan”, “auto-tune”, “channel search”, “auto program” or similar phrases.
4) Let the TV do it’s thing. The TV will automatically search for available channels and update the list. This usually takes several minutes.
5) Some sets will ask you to accept the changes. If you see Q2 on your list, you know it’s okay to click. Or you can rescan again.
Extra tips:
1) You only need to rescan if you have lost your signal from KTVQ (Q2). If you use cable, steaming services, DishNetwork, or happen to receive Q2 from one of our many translators across Montana and Wyoming, you are already good to go.
2) Make sure the antenna connection is securely plugged in and receiving a good signal for other stations. If you want help pointing your antenna in the right direction, consider downloading the “Free TV Project” TV antenna pointer from your app store.
3) As you step through the process, make sure you are rescanning for over-the-air channels you receive through an antenna and not cable channels.
4) If you are still having problems, do an internet search for your TV’s manual by make and model. Or search for the FCC’s TV Rescan Toolkit for specific instructions.
Watch the video below as Ed McIntosh walks you through rescanning your television: